For Indian businesses
Your whole team, one WhatsApp number.
Shared inbox, broadcast campaigns, and chatbots on the official WhatsApp Business API. Connect your number in three minutes.
Sayani's Boutique
2 agents · online
Customer: Ye blue wala saree available hai?
Zonnex / Agent: Ji haan! ₹2,450 mein available hai 🌸 Silk blend, one piece left in your size.
--- Today ---
Customer: Order kar diya 🙏
Zonnex / Agent: Thank you! Dispatch aaj ho jayega. Tracking link on the way.
Right now, your customer messages live on one phone.
And that phone is with whoever happened to have it.
Messages sit unread
One phone, four people who need it, and no way to tell what's already been answered. The 11 PM enquiry gets seen at noon.
Broadcasts get you blocked
The WhatsApp Business app caps broadcast lists at 256. Most "WhatsApp panels" are running bulk sending on your number — that's how numbers get banned.
Nobody knows what was promised
Conversations disappear when staff leave. There's no record of what was quoted, to whom, or when.
The fix
One number. Everyone answering. Everything recorded.
Shared team inbox
Every agent answers from the same number. Assign chats, leave internal notes, and see who replied to what.
Broadcast campaigns
Send approved templates to thousands of opted-in contacts, throttled and tracked, on the official API.
Chatbot builder
Drag boxes, connect them, publish. Qualify leads, answer FAQs, and take orders while you're asleep.
Template library
120 pre-written templates that already pass Meta's review. Clone, edit the brand name, submit.
Automations
Order confirmations, delivery updates, appointment reminders, payment nudges — triggered from your store or your sheet.
API & integrations
REST API, webhooks, and native Shopify, WooCommerce, Razorpay and Google Sheets connections.
Connected in three minutes, not three weeks.
Most providers email you a form and a PDF. Zonnex runs Meta's official embedded signup, so you never leave the screen.
Sign in with Facebook
One popup. We create your WhatsApp Business Account.
~40 secPick your number
New number or your existing one — we verify it by OTP.
~60 secSend your first message
Clone a template from the library and send it to yourself.
~90 secYour existing WhatsApp Business app number can be migrated — your chat history stays on your phone, and the number moves to the API. We'll walk you through it.
Official Meta rates with zero extra markup.
Meta charges per message based on category. We pass Meta's exact published rates to you with 0% extra markup fee — billed directly from your wallet with full transparency.
See full pricing →India · per message
| Category | Meta rate | Your rate |
|---|---|---|
| Marketing | ₹ 0.86 | ₹ 0.86 |
| Utility | ₹ 0.12 | ₹ 0.12 |
| Authentication | ₹ 0.12 | ₹ 0.12 |
| Service (customer-init.) | Free | Free |
Rates: Meta's published India rate card, updated 29 Jul 2026. Zero Zonnex markup fee. GST additional.
Built for how India sells
Pick your industry. See your flows.
D2C & e-commerce
via Zonnex
Zonnex / Agent: Hi Rahul! Your order #4821 is confirmed ✅ Amount: ₹2,450 Expected: Tue, 29 Jul
Zonnex / Agent: 📦 Your order is out for delivery! Track: znnx.in/t/4821
Customer: Received! Thank you 🙏
Flows you can turn on today
- Order confirmation & shipping updates
- Abandoned cart recovery, 1h and 24h
- COD confirmation before dispatch
Coaching
via Zonnex
Customer: Maths batch ke baare mein jaanna tha
Zonnex / Agent: Namaste! 📚 XI-XII Maths batch: • Mon/Wed/Fri 6–8 PM • ₹2,800/month • 15 seats left Demo class ke liye link:
Flows you can turn on today
- Enquiry auto-reply with course details
- Batch reminder the evening before
- Fee due reminder with payment link
Real estate
via Zonnex
Customer: Interested in 2BHK in Whitefield
Zonnex / Agent: Hi! Thanks for your enquiry 🏠 We have 3 matching 2BHKs in Whitefield: • ₹65L – 1,100 sqft – Ready to move • ₹72L – 1,240 sqft – Dec 2025 When can we schedule a site visit?
Flows you can turn on today
- Instant reply to 99acres / Housing leads
- Site visit confirmation + location pin
- Post-visit follow-up sequence
Clinics & salons
via Zonnex
Zonnex / Agent: Hi Priya! 😊 Reminder: your dental appointment is tomorrow, Tue 29 Jul at 11:30 AM. Please confirm:
Customer: ✅ Confirmed, thank you!
Flows you can turn on today
- Appointment confirmation & reminders
- 24h and 2h reminder with confirm button
- Recall reminders (6-month dental etc)
Boutiques
via Zonnex
Zonnex / Agent: 🌸 New arrivals just dropped! Festive collection — silk, georgette & more. Sizes S–2XL available. View catalogue:
Customer: Pink lehenga wala price?
Zonnex / Agent: ₹3,800 — and we can ship today 🚚
Flows you can turn on today
- New arrival broadcast to tagged segment
- Festival collection with catalogue
- Order-and-pay over chat
Restaurants
via Zonnex
Zonnex / Agent: ✅ Order confirmed! Butter chicken + garlic naan × 2 ETA: 35 minutes Tracking:
Customer: How is the tracking link?
Zonnex / Agent: Your rider is 10 min away 🛵 Order: OUT FOR DELIVERY
Flows you can turn on today
- Order confirmation with ETA
- Daily specials to opted-in regulars
- Feedback with discount for next visit
What will this actually cost you?
Move the sliders. This is the real number, plan fee included.
Customer-initiated replies are always free. Messages charged at Meta's exact India rate card with zero extra markup. Rates updated Jul 2026.
Estimated monthly total
all in, GST included
Competitor estimate from published pricing, Jul 2026. Verify before deciding.
Start free trial → See full pricing →A note from the founder
"I spent years building software for small businesses across West Bengal. The same conversation kept happening: a shop owner showing me WhatsApp on her phone, four people sharing it, customers going unanswered overnight. Zonnex is the fix I wished existed. We're a small team in Bolpur, we answer our own support WhatsApp, and we're not going anywhere."
The Zonnex Team
Bolpur, West Bengal · Built in India for Indian businesses
Simple plans. Message costs shown separately.
Starter
For solo founders & tiny teams
- Up to 2 agents
- 2,000 contacts
- All message templates
- Chatbot builder
- Email support
14 days free · No card needed
Growth
For growing businesses
- Up to 10 agents
- 25,000 contacts
- Broadcast campaigns
- Automations & integrations
- Priority support in Hindi & English
14 days free · No card needed
Pro
For high-volume operations
- Up to 50 agents
- 100,000 contacts
- API access & webhooks
- Dedicated onboarding
- SLA & GST invoices
14 days free · No card needed
Enterprise
Custom for agencies & large teams
- Unlimited agents
- Unlimited contacts
- White-label option
- Custom markup
- Dedicated support
Questions people ask before signing up
Is this legal? Will my number get banned?
Can I use my existing WhatsApp Business number?
What does it cost per message?
Do I need a developer?
How long does approval take?
Can I send bulk messages to a purchased list?
Do you provide GST invoices?
What if I want to leave?
Start with ₹100 of free credits.
No card. Connect your number in three minutes, send your first campaign today.